CUSTOMER CARE

Shipping Policy

SHIPPING & DELIVERY These shipping terms apply to orders placed directly through the ABRAAZ Pret online store at https://abraazpret.com. PAKISTAN DELIVERY Standard shipping within Pakistan is PKR 250. Shipping is free when the order subtotal is PKR 10,000 or more, after discounts and before shipping. The expected delivery time is 3–5 business days. The final service and charge are confirmed during secure Shopify checkout. CASH ON DELIVERY Cash on Delivery is available for eligible addresses in Pakistan at no additional payment-method fee. Pay only when the courier delivers your parcel. Before paying, verify that the parcel or receipt shows the same Abraaz Pret order number sent in your Shopify order confirmation. Abraaz Pret will never ask a COD customer to transfer money before delivery. Always order through https://abraazpret.com. Do not pay anyone claiming to represent us through another website, an unofficial social-media account or an unverified payment request. If the parcel, amount or order number does not match your confirmation, do not pay and contact us at rsc1191@gmail.com. DELIVERY OUTSIDE PAKISTAN Online delivery is currently available within Pakistan only. For an order outside Pakistan, contact us before placing an order to ask about future availability. DISPATCH AND TRACKING Dispatch timing can vary by item and is shown on the relevant product page when available. Once an order ships, tracking details are sent to the contact information used at checkout. For delivery help, email rsc1191@gmail.com with your order number.
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