Refund Policy

RETURNS & EXCHANGES You may request a return or exchange within 7 days of receiving an eligible item. Contact us before sending anything back so we can confirm the next steps. ELIGIBILITY Returned items must be unworn, unwashed and unused; returned with original tags and packaging; free from fragrance, makeup, damage or alteration; and accompanied by the order number or proof of purchase. ITEMS THAT CANNOT BE RETURNED Sale items are final sale. Customised or altered items, gift cards and items marked non-returnable on the product page are also ineligible unless they arrive damaged, defective or incorrect. START A RETURN OR EXCHANGE Email rsc1191@gmail.com within 7 days of delivery with your order number, the item you wish to return and the reason. For a damaged, defective or incorrect item, include clear photographs. A return is accepted only after inspection. Original delivery charges and return shipping costs are not refundable unless the item was damaged, defective or incorrect. Any approved refund is sent to the original payment method. COD orders may require bank details to process the refund.